The Citrix Cleanup Utility is built into the Citrix install, therefore this tool should only be used as a last resort. This tool should be used by the firm's qualified IT professional. After attempting the steps above, if users are experiencing errors from older versions of a Citrix client, they can try to run the Citrix Cleanup Utility. Download Citrix Workspace App, Citrix ADC and all other Citrix workspace and networking products. Receive version updates, utilities and detailed tech information. Citrix Receiver CleanUp Utility ReceiverCleanupUtility.zip — Zip archive, 247 KB (253505 bytes) Navigation.
- December 25, 2019
- Posted by: Syed Shujaat
- Category: CITRIX
Vlc player for macbook air. Run the following tool: CTX137494 – Receiver Clean-Up Utility
After uninstalling Receiver and restarting the system, the following steps guide to remove any unnecessary files manually that might have been left on the client system.
It is important to remember that certain items mentioned in the following section might not exist on your system depending on the Receiver package used for the installation and how the package was deployed, for example per-machine against per-user installation.
More information on this is available in the Receiver and Plug-ins section of the Citrix eDocs for your version.
Following are the steps for cleaning up the file system:
- On the system in use, show all hidden system files and folders (Explorer's Tools > Folder Options menu item).
- In the %userprofile%AppData folder
- Delete the ICAClient folder if it exists.
- If the Program Neighborhood Agent was present on the system, the following folder might also exist and should be deleted:
CitrixPNAgent - For more recent Citrix Receiver releases, remove the following folders in AppData if they exist:
- CitrixReceiver
- CitrixAuthManager
- CitrixSelfService
- On Windows 7, the files and folders mentioned in the preceding must be deleted in both of the following locations:
- AppDataLocal
- AppDataRoaming
- Repeat everything mentioned in preceding Step 2 for the C:UsersDefault folder as well (C:Documents and SettingsDefault User on Windows XP).
- If they exist, ensure the following folders are removed from the directory in which the Receiver was installed. For example, the default install directory is %programfiles%Citrix (%programfiles(x86)%Citrix on 64-bit systems).
- %programfiles%CitrixICA Client
- %programfiles%CitrixAuthManager
- %programfiles%CitrixSelfServicePlugin
Citrix Receiver Cleanup Utility Thinfactory
Complete the following steps to clean up the system registry:
Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.
- Using Registry Editor, navigate to the HKEY_CLASSES_ROOT key and delete the following keys if they exist:
- Citrix.ICAClient* (delete all instances that exist – such as Citrix.ICAClient.2 or Citrix.ICAClient.2.1)
- Citrix.ICAClientProp* (delete all instances – such as Citrix.ICAClientProp.2 or Citrix.ICAClientProp.2.1 might exist)
- ica
- In the CLSID key, delete any keys whose names begin with 238F
- InstallerUpgradeCodes9B123F490B54521479D0EDD389BCACC1
- MimeDatabaseContent Typeapplication/x-ica
- Wfica
- WinFrameICA
- ICA Client
- Navigate to HKEY_CURRENT_USER and delete the following in SOFTWARECitrix if they exist:
- ICA Client
- PNAgent
- Dazzle
- PrinterProperties
- Receiver
- XenDesktopDesktopViewer
- Navigate to HKEY_LOCAL_MACHINESOFTWARE and delete the following keys if they exist (these keys are located in HKEY_LOCAL_MACHINESOFTWAREWow6432Node on 64-bit systems):
- CitrixAuthManager
- CitrixCitrixCAB
- CitrixDazzle
- CitrixICA Client
- CitrixReceiverInside
- CitrixPNAgent
- CitrixPluginPackagesXenAppSuite
- CitrixXenDesktopDesktopViewer
- In CitrixInstall, delete the following keys if they exist:
- {94F321B9-45B0-4125-970D-DE3D98CBCA1C}
- ICA Client
- PNAgent
- DesktopViewer
- ReceiverInsideForOnline
- MUI
- Depending on the Receiver package installed, delete one of the following keys in MicrosoftWindowsCurrentVersionUninstall if they exist:
- CitrixOnlinePluginFull
- CitrixOnlinePluginPackWeb
- After uninstalling the Receiver software, any custom Receiver-side registry keys that icaclient.adm created remain in the registry as well. If you reinstall Receiver, these policies might be enforced possibly causing unexpected behavior. If you want to remove these customizations as well, delete the following ICA Client keys:
- HKEY_LOCAL_MACHINESoftwarePoliciesCitrixICA Client
- HKEY_CURRENT_USERSoftwarePoliciesCitrixICA Client
- On 64-bit systems, ensure that the HKEY_LOCAL_MACHINESoftwareWow6432NodePoliciesCitrixICA Client key does not exist either.
- For each user's registry hive in HKEY_USERS, delete the following keys in SOFTWARECitrix if they exist (example HKEY_USERSS-1-5-18SoftwareCitrix):
- ICA Client
- Dazzle
- Receiver
- PrinterProperties
- PNAgent
- Program Neighborhood Agent
- Repeat everything in Step 5 in the key: HKEY_USERS.DEFAULTSoftwareCitrix
Citrix Receiver Cleanup Utility
- Receiver for Windows
Citrix Receiver Cleanup Utility Free Download
Objective:
This article describes when and how to use the Citrix Receiver desktop clean-up utility.
Citrix Cleanup Utility Windows 10
Why is it required:
Citrix receiver desktop clean-up utility removes the desktop shortcuts that remain after you uninstall Citrix Receiver for Windows (Store).
How to use:
Download the Citrix Receiver desktop clean-up utility.
Run the Citrix Receiver desktop clean-up utility using the command line interface. Run the following commands as required.
| Command | Description |
| /LIST [filename with path] | Lists the shortcuts on the desktop that are associated with Citrix Receiver for Windows (Store). By providing the additional parameter of a filename, the shortcuts are redirected to the specific file. |
| /DELETE | Deletes the shortcuts on the desktop that are associated with Citrix Receiver for Windows (Store). |
Caution:
When you run the /DELETE command, the shortcuts are removed even if Citrix Receiver for Windows (Store) is currently installed on the system
Example Usage:
1. Launch the command prompt or PowerShell and
2. Navigate to the folder where Citrix Receiver desktop clean-up utility is present.
- December 25, 2019
- Posted by: Syed Shujaat
- Category: CITRIX
Vlc player for macbook air. Run the following tool: CTX137494 – Receiver Clean-Up Utility
After uninstalling Receiver and restarting the system, the following steps guide to remove any unnecessary files manually that might have been left on the client system.
It is important to remember that certain items mentioned in the following section might not exist on your system depending on the Receiver package used for the installation and how the package was deployed, for example per-machine against per-user installation.
More information on this is available in the Receiver and Plug-ins section of the Citrix eDocs for your version.
Following are the steps for cleaning up the file system:
- On the system in use, show all hidden system files and folders (Explorer's Tools > Folder Options menu item).
- In the %userprofile%AppData folder
- Delete the ICAClient folder if it exists.
- If the Program Neighborhood Agent was present on the system, the following folder might also exist and should be deleted:
CitrixPNAgent - For more recent Citrix Receiver releases, remove the following folders in AppData if they exist:
- CitrixReceiver
- CitrixAuthManager
- CitrixSelfService
- On Windows 7, the files and folders mentioned in the preceding must be deleted in both of the following locations:
- AppDataLocal
- AppDataRoaming
- Repeat everything mentioned in preceding Step 2 for the C:UsersDefault folder as well (C:Documents and SettingsDefault User on Windows XP).
- If they exist, ensure the following folders are removed from the directory in which the Receiver was installed. For example, the default install directory is %programfiles%Citrix (%programfiles(x86)%Citrix on 64-bit systems).
- %programfiles%CitrixICA Client
- %programfiles%CitrixAuthManager
- %programfiles%CitrixSelfServicePlugin
Citrix Receiver Cleanup Utility Thinfactory
Complete the following steps to clean up the system registry:
Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.
- Using Registry Editor, navigate to the HKEY_CLASSES_ROOT key and delete the following keys if they exist:
- Citrix.ICAClient* (delete all instances that exist – such as Citrix.ICAClient.2 or Citrix.ICAClient.2.1)
- Citrix.ICAClientProp* (delete all instances – such as Citrix.ICAClientProp.2 or Citrix.ICAClientProp.2.1 might exist)
- ica
- In the CLSID key, delete any keys whose names begin with 238F
- InstallerUpgradeCodes9B123F490B54521479D0EDD389BCACC1
- MimeDatabaseContent Typeapplication/x-ica
- Wfica
- WinFrameICA
- ICA Client
- Navigate to HKEY_CURRENT_USER and delete the following in SOFTWARECitrix if they exist:
- ICA Client
- PNAgent
- Dazzle
- PrinterProperties
- Receiver
- XenDesktopDesktopViewer
- Navigate to HKEY_LOCAL_MACHINESOFTWARE and delete the following keys if they exist (these keys are located in HKEY_LOCAL_MACHINESOFTWAREWow6432Node on 64-bit systems):
- CitrixAuthManager
- CitrixCitrixCAB
- CitrixDazzle
- CitrixICA Client
- CitrixReceiverInside
- CitrixPNAgent
- CitrixPluginPackagesXenAppSuite
- CitrixXenDesktopDesktopViewer
- In CitrixInstall, delete the following keys if they exist:
- {94F321B9-45B0-4125-970D-DE3D98CBCA1C}
- ICA Client
- PNAgent
- DesktopViewer
- ReceiverInsideForOnline
- MUI
- Depending on the Receiver package installed, delete one of the following keys in MicrosoftWindowsCurrentVersionUninstall if they exist:
- CitrixOnlinePluginFull
- CitrixOnlinePluginPackWeb
- After uninstalling the Receiver software, any custom Receiver-side registry keys that icaclient.adm created remain in the registry as well. If you reinstall Receiver, these policies might be enforced possibly causing unexpected behavior. If you want to remove these customizations as well, delete the following ICA Client keys:
- HKEY_LOCAL_MACHINESoftwarePoliciesCitrixICA Client
- HKEY_CURRENT_USERSoftwarePoliciesCitrixICA Client
- On 64-bit systems, ensure that the HKEY_LOCAL_MACHINESoftwareWow6432NodePoliciesCitrixICA Client key does not exist either.
- For each user's registry hive in HKEY_USERS, delete the following keys in SOFTWARECitrix if they exist (example HKEY_USERSS-1-5-18SoftwareCitrix):
- ICA Client
- Dazzle
- Receiver
- PrinterProperties
- PNAgent
- Program Neighborhood Agent
- Repeat everything in Step 5 in the key: HKEY_USERS.DEFAULTSoftwareCitrix
Citrix Receiver Cleanup Utility
- Receiver for Windows
Citrix Receiver Cleanup Utility Free Download
Objective:
This article describes when and how to use the Citrix Receiver desktop clean-up utility.
Citrix Cleanup Utility Windows 10
Why is it required:
Citrix receiver desktop clean-up utility removes the desktop shortcuts that remain after you uninstall Citrix Receiver for Windows (Store).
How to use:
Download the Citrix Receiver desktop clean-up utility.
Run the Citrix Receiver desktop clean-up utility using the command line interface. Run the following commands as required.
| Command | Description |
| /LIST [filename with path] | Lists the shortcuts on the desktop that are associated with Citrix Receiver for Windows (Store). By providing the additional parameter of a filename, the shortcuts are redirected to the specific file. |
| /DELETE | Deletes the shortcuts on the desktop that are associated with Citrix Receiver for Windows (Store). |
Caution:
When you run the /DELETE command, the shortcuts are removed even if Citrix Receiver for Windows (Store) is currently installed on the system
Example Usage:
1. Launch the command prompt or PowerShell and
2. Navigate to the folder where Citrix Receiver desktop clean-up utility is present.
3. Run the following command.
CitrixReceiverdesktopcleanup.exe /LIST Desktoptest.csv>
In the above example, a file by name test.csv is created on the desktop that contains the list of desktop shortcuts.
